FAQs and Troubleshooting

We cover the best methods to use in UseLoom.com and also how to troubleshoot issues

16 articles in this collection
Written by Joe Thomas, Shahed Khan, and Vinay Hiremath

How to record without audio 🔇

Adjust your mic settings!
Written by Joe Thomas
Updated over a week ago

When will I be able to edit my video?

Our Loom Roadmap is where you can track all coming features!
Written by Joe Thomas
Updated over a week ago

How to reset your password ↩

Written by Joe Thomas
Updated over a week ago

Test your camera and microphone

Audio issues? Camera not recording? You've come to the right place!
Written by Joe Thomas
Updated over a week ago

Where do I go to make product requests?

Check out the Loom Roadmap via Trello
Written by Joe Thomas
Updated over a week ago

What is the quality of my recordings?

Our average video quality is 720p.
Written by Joe Thomas
Updated over a week ago

Does Openvid record anything in the background? 👁

Written by Joe Thomas
Updated over a week ago

How to password-protect your Videos 🔒

Written by Joe Thomas
Updated over a week ago

How to sign up with Email & Password 📧

Written by Shahed Khan
Updated over a week ago

How to download a video ⬇ for YouTube, etc.

Written by Shahed Khan
Updated over a week ago

How to Delete and Archive your videos ♻️🗑

Written by Shahed Khan
Updated over a week ago

How long does a video take to process?

Written by Shahed Khan
Updated over a week ago

Why do you ask for so many permissions when I add the extension?

Written by Vinay Hiremath
Updated over a week ago

Where do I find all my videos?

Written by Shahed Khan
Updated over a week ago

What file format can I download my videos as? 📂

Written by Shahed Khan
Updated over a week ago

Is there a limit to how long I can record? ∞🎥

Written by Shahed Khan
Updated over a week ago