Quick videos is an extremely effective way to decrease amount of time to train new or existing employees while increasing the retention of the knowledge you share.
We spoke with Jeff Beaumont from Riskalyze who has been an early adopter of quick videos and has integrated this concept deep into his team's training flows.
Employee Training Highlights:
- Using video for training documentation is ~350% faster than text and screenshot;
- Video helps reduce the number of questions throughout the week with more precise training and employee info retention;
- Surprise benefit of enthusiasm for how much employees like videos, especially those who are remote.
Train employees more effectively
Jeff replaced text and screenshot based training documentation with quick videos and increased production efficiency by 350%.
He also said that it has reduced the number of questions he gets throughout the week because his employees can simply review the videos he recorded. This in turn allows him to spend more time creating new, more effective materials for his staff compounding the benefits of video training!
According to Jeff, his team has received terrific feedback for the videos created. The videos have helped create team enthusiasm from remote employees in different offices, effectively bringing Riskalyze's team closer together through the power of video.
Here's a video of Jeff talking about his experience:
Loom's Use Cases
Onboarding new employees with ease
When we welcomed Loom's first customer success member, it took 3 long days of training in order for all the information to be shared.
After that, we were diligent about recording videos during training sessions and answering questions with videos as they came up over the following month. We organized a couple hundred questions and video answers in a Google Spreadsheet.
The next customer success member we hired took a 90 minute hour video call walking through the sheet and was answering questions by afternoon.
We were shocked at how much more effective it was to communicate knowledge through video.
Eliminating unnecessary meetings
Let's be honest, everyone hates unnecessary meetings. They are largely ineffective and consistently stray from the main topic.
When you run a successful meeting, that's another story. We've spoken with our userbase and have learned that most remote teams have found it incredibly beneficial to record a Loom video presentation instead of running a meeting.
The immediate benefits touch on the facts that:
- The meeting organizers don't have to find available time to sync in the participants' calendars across multiple timezones
- The meeting's content is automatically recorded and stored for future reference
- Everyone can watch and learn at their own pace. They can even reference back to it.
We found that our community uses quick videos in creative ways. They link relevant content in the description section of the video and answer video timestamped questions in the comment section.
This proves to be incredibly helpful especially if your team is global.
Here's a screenshot from one of our video presentations: